The subscriber acquires this right after the operator informs him about the price increase, ie about the change of the contract which significantly changes the conditions to the detriment of the user.
The operator has the obligation to inform the user at least one month in advance about the intention to unilaterally change the terms of the contract, as well as the right of the subscriber to terminate the contract before the expiration of the period for which it was concluded, reports Tanjug.
In case the subscriber who decides to terminate the contract wants to keep the existing number, he can apply to another operator with a request to transfer the number, and the operator with whom he terminated the contract is obliged to enable it, states “Ratel”.
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